Shop settings and getting paid with PromptPay

1. In the Shop / Orders / Booking tab, open the Shop settings sub-tab.
2. Shop status: turn on Take online orders, enter your shop name, and a notice on the menu if you have one.
3. How customers get their order: choose at least one of Order ahead, pick up, Dine in (order at the table) or Delivery. For delivery, enter the delivery fee, the minimum order for free delivery, and the delivery area.
4. Payment: enter your PromptPay number and account name, and/or turn on Cash at the shop.
5. Other ways to order: enter your LINE ID and phone number. Customers see these when your shop has paused orders for a while.
6. Click save in the bar at the bottom. It says Shop settings saved.

How customers pay

1. The customer chooses PromptPay and sees a QR code for the exact amount. They scan it and pay with their banking app.
2. The customer taps I’ve paid. The order in your shop then shows Customer says they paid — check your banking app.
3. Open your banking app, check the money has really arrived, then click Payment received.

We don’t check payment slips or amounts for you. You must check your banking app yourself every time before clicking Payment received. Money goes straight into your shop’s account; we never hold your money.

If the customer chooses cash, the order shows Cash, or Cash on delivery for delivered orders.