The usage log for the Computer Crime Act

Every connection is logged and kept for you. Search and export it when an official asks.

  1. Open the location’s Usage log tab.
  2. Choose the time range and search by IP, MAC, Wi-Fi code, username or destination IP.
  3. Enter the reason for looking, such as the number of the official request, then click Search or Export CSV.
  • Every look is recorded, with who looked and why.
  • The log is sealed in a hash chain. If a file doesn’t match, the page says so; tell our team straight away.
  • The log is kept for 90 days, or 1 year if you chose it for the location. Deleting a location doesn’t shorten that.

Only look at the log when there is a real reason, such as an official request, and keep what you export safe. It holds your guests’ personal data.

Still stuck? Let our team help

Open a ticket from the Console. Tell us the site or service, what you did and the message on screen. Our reply comes back in the same ticket, so everything stays in one place.

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