Solutions · Online booking
Customers book themselves online, so you’re not on the phone all day
Weekends fully booked, no-shows, and staff idle one hour and swamped the next. Let customers see free slots and book from their phones, take deposits into the shop’s account, and give every staff member the same schedule.
Fits almost any service business
- Car care and service centres: book a wash, coating or service, then ring up at the counter in the same system.
- Repair shops: phone, computer or appliance repair, where customers pick their own drop-off time.
- Pet care: book grooming, and collect points for regulars.
- Studios and rooms by the hour: photo studios, music rehearsal rooms or meeting rooms, booked by time slot with a deposit up front.
- For salons, spas and clinics, see clinic and salon websites.
What online booking does
- Customers choose the service, day, time and the person (technician or staff) they want, and only see what is free.
- Set each service’s length, how many can run at once, opening hours, closures and booking window; nothing clashes or overbooks.
- Deposits as a shop-wide percentage or per service, paid by PromptPay straight to the shop’s account.
- Confirmation emails and reminders before the appointment, so fewer people forget.
- Staff add phone and walk-in customers to the same schedule, then mark them served or no-show.
- Staff have their own accounts (Starter 3 · Business 20) and all see the same schedule.
What it costs
- Appointments $2.90 plus the base fee $2.90, $5.80 per site a month, on a Starter or Business site.
- Business includes the base fee and 2 tools free for one site, such as appointments and the counter.
- 0% commission on every booking; online bookings: Starter 300 · Business 5,000 a month.
Frequently asked questions
Is online booking free?
The shop’s website can be free on the Free plan, but booking is part of the Business Apps add-on on Starter or Business, from $5.80 per site a month, with no percentage per booking.
Can customers choose their technician?
Yes. Add each person who serves customers, and customers choose who to book; the schedule counts them separately.
What about no-shows?
Ask for a deposit before confirming, and the system emails a reminder before the appointment. If they don’t come, mark it as a no-show and it stays out of your sales.
Does it check deposits automatically?
No. Money goes straight to the shop’s account and we never hold it; check your banking app before confirming.
Get started today, free
Sign up with email, no credit card needed. Websites are free with no expiry; other services are paid as used from the project’s wallet.