Sales reports and CSV files

See monthly sales and best sellers, and download your data for your accounts.

In the Report sub-tab, choose a Range: Today, Yesterday, Last 7 days or By month (then pick the month). It shows total sales, the amount Payment received (only orders marked as payment received), the number of orders and bookings, the average per order, daily sales, and your top 10 menu items and services. Cancelled orders and no-show bookings aren’t counted.

On the Business plan, the orders and bookings pages have a CSV download button. You get a file for the chosen month that opens in Excel with Thai text displayed correctly.

If something goes wrong

The “received” amount is lower than total sales

Some orders haven’t been marked Payment received. Check the amounts in your banking app and confirm them all.

Customers see “ร้านรับออเดอร์ออนไลน์เต็มแล้วในเดือนนี้” (The shop has reached its online orders for this month)

This month’s order or booking quota is used up (cancelled orders and orders staff ring up at the counter don’t count toward it). The quota starts again on the 1st, or upgrade to Business to take more straight away.

Still stuck? Let our team help

Open a ticket from the Console. Tell us the site or service, what you did and the message on screen. Our reply comes back in the same ticket, so everything stays in one place.